Our pieces are made to last and with good care, you will treasure your Mettle & Bloom pieces forever.

• How much does it cost for delivery?
  Delivery to the Republic of Ireland is FREE.
  Delivery to Northern Ireland, UK and Europe is €5.


• How can I track my order?
  A tracking number will be provided when your order has been processed. To track the progress of your order, please follow the link at the bottom of this website. It is titled 'track your order'.


• My item is lost in the mail, what do I do?
  We are not responsible for items that are lost during shipping.


• When will my order arrive?
  Your order is packed and shipped within 1-2 business days of your purchase.
  • Average delivery time for orders delivered within Ireland is 2-3 business days. Please keep an eye on your tracking number for a more accurate read on your estimated delivery time.
  • Average delivery time for orders delivered to Northern Ireland, UK and other European countries is 2-7 business days.


• What if my package was returned to sender?
  If your package is returned to us for any reason you will be responsible for paying for the package to be sent again.

If for any reason you are unhappy with your purchase, Returns should be made within 30 days of your receipt of the goods and returns made outside of the 30 day time period will not be considered for an exchange or credit note. Please ensure that you check all items when you receive them and report any faulty or damaged goods upon receipt of your order.

• The product must be returned in its original packaging to ensure it reaches us in good condition. Please ensure all items returned are as you received them in order for a refund or exchange to be processed
• Upon receipt of the items you will be refunded of the amount paid or an exchange credit as required. Please allow at least fourteen (14) working days for you refund or exchange to be processed
• The rights to return the items under the Distance Selling Regulations will not apply in the event that the product has been used or returned incomplete
• Due to hygienic reasons, there are no returns or exchanges on earrings. We apologise for this inconvenience.

Please email info@mettleandbloom.com with your order number and your request will be accepted within 24 - 48 hours. You will then receive all the instructions to follow by email.

Mettle and Bloom jewellery is made to last you a lifetime. To care for your jewellery, please follow these simple steps:

1. Store your jewellery individually in its original packaging. Keep away from extreme heat, humidity or direct sunlight.
2. Protect your jewellery from harsh chemicals, make-up or soaps. Remove it before showering, swimming, exercising or applying hand sanitiser.
3. Keep your jewellery looking shiny and new by occasionally polishing it with a soft cloth.