If for any reason you are unhappy with your purchase, Returns should be made within 30 days of your receipt of the goods and returns made outside of the 30 day time period will not be considered for an exchange or credit. Ensure that you check all items when you receive them and report any faults upon receipt of your order.
The product must be returned in its original packaging to ensure it reaches us in good condition. Please ensure all items returned are as you received them in order for a refund or exchange to be processed.
Upon receipt of the items you will be refunded of the amount paid or an exchange credit. Please allow at least fourteen (14) working days for you refund or exchange to be processed.
The rights to return the items under the Distance Selling Regulations will not apply in the event that the product has been used or returned incomplete.
Due to hygienic reasons, there are no returns or exchanges on earrings. We apologise for this inconvenience.
Please email email@example.com
with your order number and your request will be accepted within 24. You will then receive all the instructions to follow by email.